Comments let your team leave feedback, flag questions, and discuss changes directly on an estimate — no need to switch to email or a separate messaging tool. Every comment is timestamped, attributed to the right team member, and stays attached to the estimate permanently.
Who can leave comments?
Any team member with access to an estimate — including those with View Only access — can leave comments. Owners and Admins can comment on any estimate. See Team Roles & Permissions for the full breakdown.
How to Leave a Comment
You can leave a general comment on the whole estimate, or pin a comment to a specific line item.
General comment on the estimate
Navigate to the estimate you want to comment on and open it.
In the right-hand panel, click the Comments tab (speech bubble icon) to open the comment thread for this estimate.
Click in the text box at the bottom of the panel and type your message. You can mention a team member by typing @ followed by their name to notify them directly.
Press Enter or click the send button. Your comment appears instantly and any mentioned team members are notified by email and in-app.
Pinned comment on a specific line item
Move your cursor over the line item you want to comment on. A small comment icon will appear to the left of the row.
Click the speech bubble icon that appears. A comment box will open anchored directly to that line item.
Type your message, use @mentions if needed, then press Enter or click send. The comment is pinned to that line item and visible in both the line item view and the Comments tab.
Pinned line item comments are great for flagging specific pricing queries or scope questions — for example, "Check this labour rate — it might need updating for the new project location." They stay anchored even if other line items are reordered.
Replying to and Resolving Comments
Comments support threaded replies so conversations stay organised and easy to follow.
- Click Reply under any comment to respond directly in the same thread.
- Use @mentions in replies to bring specific team members into the conversation.
- Once a discussion is complete, click Resolve on the comment to mark it as done. Resolved comments are hidden from the main view but can be reviewed at any time by toggling Show resolved.
- Only the comment author, Admins, and Owners can delete a comment. Deleting is permanent — resolved is the preferred way to close out a discussion.
Deleting a comment permanently removes it from the estimate, including any replies in its thread. If you just want to close the conversation, use Resolve instead so the history is preserved.
Who Can Do What with Comments
| Action | Viewer | Estimator | Admin / Owner |
|---|---|---|---|
| Read existing comments | ✓ | ✓ | ✓ |
| Leave a new comment | ✓ | ✓ | ✓ |
| Reply to a comment | ✓ | ✓ | ✓ |
| Resolve any comment | ✗ | ✓ (own comments) | ✓ (any comment) |
| Delete own comment | ✓ | ✓ | ✓ |
| Delete any comment | ✗ | ✗ | ✓ |
Comment Notifications
QuickEstimate automatically notifies the right people when comment activity happens:
- @mentions — the mentioned team member receives an immediate email and in-app notification with a direct link to the comment.
- Replies — everyone in a comment thread is notified when a new reply is posted.
- Estimate owners — receive a notification whenever a new top-level comment is added to their estimate.
You can adjust how and when you receive comment notifications — for example, switching from email to in-app only — in Team Notification Settings.