Security & Data

Managing Account Access and Passwords

Change passwords, use Google sign-in, and control who on your team can sign in to QuickEstimate.

Stay in Control of Who Can Sign In

This guide covers the access controls QuickEstimate has today: changing and resetting passwords, Google sign-in, and adding or deactivating team members.

Step by Step

Change Your Password

Account admins can change their password from their profile.

Open Profile from the left menu, or from your name in the top bar
Click Change Password
Enter a new password of at least 8 characters, then save

Use a password manager to create and store a long, unique password. You'll never have to remember it.

Team members who aren't admins can set a new password with Forgot password? on the sign-in page (step 2), or ask an admin to change it for them from Users.

Reset a Forgotten Password

Go to the sign-in page and click Forgot password?
Enter your email address and send the reset link
Open the email and click the link. It works once and expires after 1 hour
Choose a new password of at least 8 characters, then sign in with it

If the link has expired, request a new one from the sign-in page. Older links stop working.

Email not arriving? See Common Login & Password Reset Issues.

Use Google Sign-In

You can sign in with your Google account instead of a password.

On the sign-in page, choose the Google option and pick the Google account that uses the same email as your QuickEstimate login
To check whether Google is connected, open Profile and look under Connected Accounts
To stop using Google sign-in, click Disconnect there. If Google is your only way to sign in, set a password first with Change Password

Signing in with Google means your Google account's own protections, such as two-step verification, also protect your QuickEstimate sign-in.

Add Team Members With the Right Role

Open Users from the left menu and click Add User
Choose a role. Roles control which areas of QuickEstimate each person can use
Give each person the narrowest role that lets them do their job

Adding and deactivating users needs admin access, or a role with team-management permission.

Deactivate Someone Who Has Left

Open Users and find the person
Click Deactivate and confirm
They can no longer sign in. Their estimates and past work stay in your account
Changed your mind? Click Reactivate on the same row

Deactivate leavers on their last day. If they shared a computer with the team, also make sure they're signed out of it.

If You Think Someone Else Has Your Password

Change your password right away (step 1), or reset it from the sign-in page (step 2)
Change your email account's password too. Password resets go to your inbox
Check your estimates and clients for changes you didn't make
Email support@quickestimate.io and tell us what happened so we can help

Frequently Asked Questions

Can I see which devices are signed in to my account?

Not at the moment. If you're worried someone else is using your account, change your password and contact support.

Does QuickEstimate have two-factor authentication?

Not yet. For an extra layer of protection, sign in with Google and turn on two-step verification in your Google account.

What are the password rules?

Passwords must be at least 8 characters. We recommend 12 or more, and never reusing a password from another site.

What happens if I type the wrong password several times?

After 5 failed attempts, sign-in is blocked for 15 minutes to protect your account from guessing. Wait, then try again, or reset your password.

Can a deactivated team member still sign in?

No. Once deactivated, they can't sign in. An admin can reactivate them from Users at any time.

I didn't receive the password reset email. What should I do?

Check your spam or junk folder and make sure you entered the email you use for QuickEstimate. Then request a new link. If it still doesn't arrive, contact support.