Keep Your Card Up to Date
An expired or replaced card is the most common reason a subscription payment fails. Updating it takes a minute.
How to Update Your Card
1
Open the Subscription Page
- Open Management in the top bar
- Under Account, click Subscription
Only account admins can change billing details.
2
Update Your Card
- Under Payment Method, click Update Card
- Enter the new card number, expiry date and CVC in Stripe's secure card form
- Save. The new card is used for your next payment
Card details go straight to Stripe, our payment processor. QuickEstimate never sees or stores your full card number.
3
Download Invoices
- On the Subscription page, click Download Invoices
- Choose an invoice from the list to download it
4
Company Details
- Your company name, address and Tax ID are set in Management → Business Settings → Details
- To change the email address or details shown on your subscription invoices, contact support
Frequently Asked Questions
What payment methods does QuickEstimate accept?
Major credit and debit cards, processed securely by Stripe. If you can't pay by card, contact our team.
Will updating my card change my plan?
No. Your plan and billing date stay the same; only the card used for future payments changes.
Can I keep more than one card on file?
No. One card is used for your subscription. Update it whenever you need to.
My payment failed after I updated my card. What should I do?
Check with your bank that the card allows online and recurring payments, then see Troubleshoot Payment Issues or contact support.
Need Help With Billing?
Our support team can help with any billing question.